Shipping policies

Shipping Policy –Keepitreel

Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping (Domestic): 5–8 business days

  • Express Shipping (Domestic): 2–4 business days

  • International Shipping: 7–15 business days

Delivery times may vary depending on your location, weather conditions, and carrier delays beyond our control.

International Shipping

We ship worldwide. Please note:

  • International orders may be subject to customs fees, taxes, or import duties charged by your country. These are the responsibility of the customer.

  • Customs processing may delay delivery beyond the estimated timeframe.

Order Tracking

Once your order ships, you will receive a shipment confirmation email with a tracking number. Tracking information will be active within 24–48 hours.

Undeliverable Packages

If your package is returned due to an incorrect address, refusal, or failure to pick up from the carrier, shipping fees are non-refundable. You may request re-shipment at your own expense.

Lost or Damaged Packages

  • We are not responsible for packages lost or damaged in transit.

  • If your package is lost, please contact the carrier directly with your tracking number.

  • If you receive a damaged item, please contact us within 48 hours of delivery at [your email address] with photos of the damage.

Contact Us

If you have questions about our shipping policy, reach us at:
Email: Keepitreel.outlook.com